I took my Ford Escape to SSC for an oil change and to find out why the engine light was on. It was also failing on exceleration. Justin got things setup for me for Friday. After changing the oil, they ran their computerized diagnostics and found that Ford had put the wrong spark plugs in the vehicle from the factory which caused major problems that would run, on the low end $1500 to fix! He called and said this repair should be covered under warranty and after taking it to the dealer where I bought it, it indeed was going to be covered! If anyone is looking for a good, no great, honest place for auto repairs, I would highly recommend SSC! Not only did they take me home after dropping off my vehicle, they picked me up to return to the garage to pick it up! More than the dealership I ended up taking it to for the repairs was willing to do, at first! I had heard from friends of mine of the high quality of service and honesty at SSC and now I'm here to tell you first hand that everything they told me was true! You can bet they will have my business from now on and that I will be recommending them to everyone I know! In this day of big corporate dealerships and chain repair shops, it's nice to still have a privately owned place that you can rely on. Kudos to Justin and Adam who chaufered me around today! I'd also like to add that there was no condesending attitude because I was a woman either! Things were clearly explained and didn't make me feel like I didn't have a clue what was going on!